000 00328nam a2200133Ia 4500
020 _a9781032844565
082 _a658.812
_bSHA
100 _aShainesh, G.
245 0 _aCustomer Relationship Management in the Digital Age
260 _bRoutledge
_aLondon
_c2025
300 _a238 p.
700 _aSheth, Jagdish N
942 _cBK
999 _c17672
_d17672