TY - BOOK AU - Mangla,Akshay TI - Making bureaucracy work: norms, education and public service delivery in rural India T2 - Cambridge studies in the comparative politics of education SN - 9781009258012 AV - JQ247 U1 - 351.54 23/eng/20220803 PY - 2022/// CY - Cambridge, New York, NY PB - Cambridge University Press KW - Fr̲valtning KW - sao KW - Kommunalfr̲valtning KW - Politiska fr̲hl̄landen KW - Landsbygd KW - Medborgarinflytande KW - Utbildning KW - Bureaucracy KW - India KW - Public administration KW - Local government KW - Citizen participation KW - Education, Primary KW - Government policy KW - Education, Rural KW - Students with social disabilities KW - Education KW - fast KW - Indien N1 - First paperback edition 2023; Includes bibliographical references (pages 366-404) and index; Introduction, puzzles and theory. Introduction : bureaucracy and the politics of implementing primary education ; Bureaucratic norms : a theory of implementation ; The state and primary education in India -- Implementing primary education in Northern India. How legalistic bureaucracy generates uneven implementation ; How deliberative bureaucracy facilitates adaptive implementation ; Norm persistence : exit, voice and bureaucratic inertia ; Norm change : conflict and commitment on the front lines of reform -- Comparative extensions and implications. The argument in comparative perspective ; Conclusion : reimagining bureaucracy for inclusive development N2 - This book sheds light on bureaucratic performance and education in developing countries. Through a multi-level comparative analysis of four Indian states, and over two years of ethnographic research, the book opens the "black box" of Indian bureaucracy, revealing how bureaucratic norms interact with social inequalities to shape public services. -- ER -