TY  - BOOK
AU  - Hoshmand, A. Reza
AU  - Chung, Po
TI  - Service leadership: leading with competence, character and care in the service economy
SN  -  9781032009575
U1  - 658.4092 
PY  - 2022///
CY  -  New York
PB  - Routledge
ER  -