Vineet Nayyar Learning Resource Centre

Social media intelligence (Record no. 2454)

MARC details
000 -LEADER
fixed length control field 01579cam a2200193 i 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781107451537
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 302.23
Item number MOE
100 1# - MAIN ENTRY--AUTHOR NAME
Personal name Moe, Wendy
245 10 - TITLE STATEMENT
Title Social media intelligence
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Delhi
Name of publisher Cambridge University Press
Year of publication 2014
300 ## - PHYSICAL DESCRIPTION
Number of Pages x, 194 p.
520 ## - SUMMARY, ETC.
Summary, etc In the world of Facebook, Twitter and Yelp, water-cooler conversations with co-workers and backyard small talk with neighbors have moved from the physical world to the digital arena. In this new landscape, organizations ranging from Fortune 500 companies to government agencies to political campaigns continuously monitor online opinions in an effort to guide their actions. Are consumers satisfied with our product? How are our policies perceived? Do voters agree with our platform? Measuring online opinion is more complex than just reading a few posted reviews. Social media is replete with noise and chatter that can contaminate monitoring efforts. By knowing what shapes online opinions, organizations can better uncover the valuable insights hidden in the social media chatter and better inform strategy. This book can help anyone facing the challenge of making sense of social media data to move beyond the current practice of social media monitoring to more comprehensive use of social media intelligence. (http://www.cambridgeindia.org/showbookdetails.asp?ISBN=9781107451537)
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Consumers - Research
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Social media
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Marketing - Social aspects
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Internet marketing - Social aspects
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Schweidel, David A.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Accession Number Koha item type
Humanities & S.Sciences Mahindra University VNLRC Mahindra University VNLRC General Stacks 31/03/2015 Bookionics 695.00 302.23 MOE 4941 Books